Privacy Policy

At Remember, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered voice reminder application.

1. Information We Collect

Remember collects the following information to provide you with our intelligent voice reminder services:

2. How We Use Your Information

We use your information exclusively to provide and improve our services:

• Process and deliver your voice reminders with AI-powered transcription
• Provide intelligent scheduling and categorization of your reminders
• Sync your reminders across your devices securely
• Improve our AI transcription and scheduling algorithms
• Provide customer support and technical assistance
• Send you important updates about the app and your account
• Ensure the security and proper functioning of our services

3. Data Storage and Security

Your data security is paramount to us:

• Encryption: All data is encrypted both in transit and at rest using industry-standard AES-256 encryption
• Secure Servers: Voice recordings and personal data are stored on secure, SOC 2 compliant servers
• Access Controls: Strict access controls ensure only authorized personnel can access systems
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Data Minimization: We only collect and retain data necessary for service functionality

4. Data Sharing and Third Parties

We do not sell, trade, or share your personal information with third parties except in the following limited circumstances:

• With Your Consent: Only when you explicitly authorize us to share specific information
• Legal Compliance: When required by law, court order, or government regulation
• Safety and Security: To protect our rights, property, or safety, or that of our users
• Service Providers: With trusted partners who help us operate the app under strict confidentiality agreements

5. Your Privacy Rights

You have comprehensive control over your personal data:

• Access: Request a copy of all personal data we have about you
• Correction: Update or correct any inaccurate information
• Deletion: Delete your account and all associated data permanently
• Data Portability: Export your reminders and voice recordings
• Opt-out: Unsubscribe from non-essential communications
• Restriction: Limit how we process your data

6. Data Retention

We retain your data only as long as necessary:

• Active Accounts: Data is retained while your account is active and functional
• Account Deletion: All data is permanently deleted within 30 days of account deletion
• Voice Recordings: Automatically deleted after transcription unless you choose to keep them
• Backup Data: Securely deleted from all backup systems within 90 days

7. Children's Privacy

Remember is designed for users 4 years and older. We do not knowingly collect personal information from children under 4. If we discover that we have collected information from a child under 4, we will delete it immediately.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure all international transfers comply with applicable privacy laws and use appropriate safeguards such as Standard Contractual Clauses.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will:

• Notify you of material changes through the app and email
• Update the "Last updated" date at the top of this policy
• Provide at least 30 days notice for significant changes
• Obtain your consent for changes that expand data collection